When a global chain enters a new country, it rarely opens the restaurants itself. It grants the rights to an entire market to a local company - And that company then decides what the brand means there, for a very long time.

What a master franchise is

A master franchise (or a development agreement, or a joint venture - The label varies) gives one partner the right to develop a brand across a defined territory, usually a whole country. The master franchisee typically:

  • Opens and operates restaurants directly, or sub-franchises to local operators, or both.
  • Commits to a development schedule - A number of sites within a number of years.
  • Builds or contracts the local supply chain.
  • Adapts the menu within limits agreed with the brand.
  • Sets local pricing.
  • Runs local marketing.

In exchange the brand receives fees and royalties without deploying its own capital, and gets local expertise it could not credibly build from head office.

Why this explains most cross-border oddities

Once you know the structure, a lot of otherwise puzzling things become obvious.

ObservationExplanation
A brand is premium in one country, everyday in anotherDifferent partners chose different positioning
The menu is unrecognisable across a borderLocal adaptation is the partner's decision, within limits
A brand has 500 sites in one market and 5 next doorDifferent development schedules and different capital
Halal certification is market-wide here and absent thereCertification is a local operating decision
A brand withdraws from a country entirelyThe agreement ended or the partner exited
Prices move differently from the home marketLocal pricing is set locally, against local competitors
There is no such thing as "the brand's price". There is only what each market's operator decided.

Where this is visible in our data

Very clearly in the price index. Five Guys appears in ten of our eleven markets and its plain hamburger ranges from about $2.74 to $15.07 - A five-fold spread on an identical product name. McDonald's Filet-O-Fish, across the same ten markets, spans about $1.78 to $5.71.

Both brands face similar input costs in each country. The difference is positioning, and positioning is a partner decision. A brand entering a market through a partner who positions it as an aspirational import will price like an aspirational import - For as long as the agreement runs.

Long terms make early choices hard to undo

Master agreements typically run for long periods, because a partner committing serious capital to build a market needs certainty to justify it. That is reasonable and it has a consequence: if the initial positioning is wrong, or the partner underperforms, the brand is often stuck with it for years.

This is one of the more common reasons a brand exits a market entirely and later returns under a different partner with completely different pricing and a different menu. We cover the pattern in why brands enter and leave markets.

The practical takeaway

Never generalise about a brand from one country. Halal status, price level, menu composition, portion size and service format are all local decisions. Anything you read that says "Brand X is expensive" or "Brand X is halal" without naming a country is almost certainly wrong somewhere.

Why the structure persists

Because it works. A local partner brings property relationships, regulatory knowledge, supply-chain contacts, hiring networks and an understanding of local taste that no corporate development team can replicate at distance. Brands that have tried to enter markets directly without that knowledge have generally found it expensive.

The trade is control, and standardisation is how brands claw some of it back - Which is why franchise agreements are so exhaustively specific about the things that must not vary. For the site-level version of the same relationship, see how fast-food franchising works. To see the consequences on actual boards, open the same brand in two markets with the comparison tool.