How Costa Coffee operates in Malaysia
Brand profile for the Malaysia market.
Costa Coffee in Malaysia
Costa Coffee entered the Malaysian market with self-serve machines in partnership with Shell in August 2017. The brand's first physical outlets, two stores at Langkawi International Airport, opened in 2019, marking its official entry as a coffeehouse chain. Gapurna Permai Sdn Bhd serves as the master franchisee for Costa Coffee's stores in Malaysia. Host (Malaysia) Sdn. Bhd. operates the Halal-certified locations at Kuala Lumpur International Airport (KLIA T1 and KLIA T2) and Langkawi International Airport. Costa Coffee positions itself as a recognized international coffee brand, emphasizing its signature Mocha Italia blend and barista-crafted beverages. While competing with established local and international chains, Costa Coffee has integrated local flavours into its menu, offering items such as Pandan Gula Melaka Latte and Costa Kopi. Seasonal offerings have also included Date Lattes and Bandung Oat Bandong. The brand also distinguishes itself with an extensive network of self-serve Smart Café machines across the country.
- Arrived in Malaysia: 2019
- Local operator: Gapurna Permai Sdn Bhd
- Halal certification: at selected outlets
Sample prices
| Item | Price | |
|---|---|---|
| Sesame and Cream Cheese Bagel | RM8.9 | source ↗ |
| Butter Croissant | RM9.9 | source ↗ |
| Costa Doh! nut | RM4.9 | source ↗ |
| Costa Chicken Bolognese | RM17.45 | source ↗ |
| Iced Strawberry Tea | RM15.8 | source ↗ |
| Costa Salted Caramel Iced Mocha | RM23.25 | source ↗ |
| Deli2go Tuna Puff | RM7.05 | source ↗ |
Each price above links to the source it was taken from. These are individually sourced figures rather than a verified full menu, so they are not used in the price index.
Sources
Everything above was drawn from these pages. Credit for the underlying information belongs to their publishers.
Costa Coffee in other markets
The same brand, a different menu and a different currency in each.
| Market | Items | Cheapest | Average | |
|---|---|---|---|---|
| United Kingdom | 89 | £1.75 | £4.24 | United Kingdom menu prices |
| United Arab Emirates | 53 | AED 10 | AED 24.66 | United Arab Emirates menu prices |
| India | 14 | ₹169 | ₹256.71 | India menu prices |
| China | 21 | ¥15 | ¥32.33 | China menu prices |
| Poland | 61 | zł 9.50 | zł 20.28 | Poland menu prices |
| USA | No priced menu yet. Costa Coffee USA | |||
| Ireland | No priced menu yet. Costa Coffee Ireland | |||
Prices are in each market's own currency and are not directly comparable. For a like-for-like view, use the price index or the comparison tool.
Costa Coffee products priced worldwide
Items Costa Coffee sells under the same name in four or more of our markets, converted to US dollars.
| Product | Markets | Cheapest | Priciest | Gap |
|---|---|---|---|---|
| Americano Small | 5 | $1.76 | $5.49 | +212% |
| Hot Chocolate-regular | 4 | $2.97 | $6.54 | +120% |
About Costa Coffee
From a London Roastery to the Nation’s Favourite Cup
The story of Costa Coffee began in 1971, when Italian brothers Sergio and Bruno Costa set out to bring a taste of authentic Italian coffee to London. Starting with a small roastery on Fenchurch Street, they supplied their signature blend to local caterers and delicatessens. Their dedication to crafting the perfect cup led to the creation of the Mocha Italia blend - A harmonious mix of Arabica and Robusta beans, slow-roasted for a rich, smooth flavor. In 1981, the brothers opened their first coffee shop on Vauxhall Bridge Road, introducing Londoners to espresso and cappuccino served in porcelain cups, a novelty at the time. This commitment to quality and innovation laid the foundation for Costa Coffee's growth into a beloved coffeehouse chain.
Crafting Moments, One Cup at a Time
At the heart of Costa Coffee's menu is the Mocha Italia blend, a testament to the Costa brothers' pursuit of coffee perfection. Each cup is brewed to highlight the blend's rich aroma and smooth taste. Beyond coffee, the menu offers a variety of options to cater to diverse tastes and dietary needs. From classic lattes and cappuccinos to innovative seasonal offerings like the Spanish Latte, which combines espresso with sweetened condensed milk for a creamy, sweet flavor, there's something for everyone. Complementing the beverages are food items such as the Nacho and Chilli Cheese Toastie and the Tiramisu Cookie Sandwich, providing delightful pairings for any time of day.
Brewing Connections Beyond Coffee
Costa Coffee believes in the power of community and strives to be more than just a coffee shop. Each store features a Community Noticeboard, allowing local events and news to be shared, fostering a sense of connection among patrons. The establishment's commitment extends globally through initiatives like the Costa Foundation, launched in 2007, aiming to eradicate poverty in coffee-growing communities by building schools and supporting education. Additionally, the Community Grants program, started in 2021, empowers team members to nominate local charities for support, with over £30,000 donated to 60 charities in 2023 alone. These efforts reflect Costa Coffee's dedication to making a positive impact, one community at a time.
Discussion
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